Product leader with 8+ years driving 0-to-1 growth across AI-powered supply chain and IoT solutions. Equally comfortable leading product strategy as deploying hands-on implementations. Strong technical foundation (firmware, IoT, AI/ML) enables deep collaboration with engineering teams while maintaining focus on customer outcomes.
Proven track record reducing time-to-value by 80%, building cross-functional teams from scratch, and translating complex technical capabilities into products customers love. Delivered measurable ROI: $400K+ customer savings, 80% order processing time reduction, and 4x revenue growth through strategic product decisions and technical execution.
Pallet Visibility & Tracking
Patented camera-based barcode detection system for real-time shipment visibility with edge computing and cloud integration.
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Head of Product & Implementation
Hopstack
2023 - Now
AI-Powered Supply Chain Solutions
Product Leadership
- ▹ Owned 18-month product vision across 3 strategic pillars: AI automation, multi-warehouse orchestration, integration platform
- ▹ Conducted 25+ customer interviews per quarter to inform roadmap decisions
- ▹ Implemented RICE prioritization evaluating 50+ feature requests per quarter
- ▹ Built product organization 0-to-1 spanning Product, Implementation, Customer Success, and Support
- ▹ Used prototyping tools (V0, Lovable, Replit) for MVP validation and faster engineering alignment
- ▹ Established quarterly OKRs aligned with company revenue targets
Technical Implementation
- ▹ Led 500+ product demos and 100+ technical evaluations, closing 50+ enterprise customers
- ▹ Hands-on implementations for 15 enterprise customers across 25+ warehouse facilities
- ▹ Managed complex ERP integrations: data migration of 100K-1M+ SKUs, orders, and inventory records
- ▹ Trained 500+ warehouse managers and operators, achieving 80% feature adoption within 45 days
- ▹ Coordinated dependency analysis across customer IT: WMS, ERP, TMS, OMS, e-commerce platforms
Integration Platform
- ▹ Built integration platform connecting 70+ external systems: Salesforce, SAP, NetSuite, Shopify, Amazon, UPS, FedEx
- ▹ Strategic partnerships with CommerceHub, eHub, ShipRush reducing implementation complexity 60%
- ▹ Enabled revenue generation through carrier partnerships offering 20-30% shipping cost savings
Senior Software Engineer
LG Electronics
2018 - 2023
AI, IoT & Connected Technologies Innovation Center
Autonomous Retail System (Primary Focus)
- ▹ Led architecture and implementation of autonomous retail prototype combining computer vision, IoT sensors, edge computing, and consumer-facing mobile app
- ▹ Served as Scrum Master coordinating cross-functional team (software, hardware, design, product), driving sprint planning and stakeholder alignment
- ▹ Conducted 100+ demonstrations for executives, external partners, and customers - translating technical capabilities into business value and influencing executive investment decisions
- ▹ Designed sensor architecture combining weight sensors, RFID, computer vision cameras, and proximity sensors - implementing sensor fusion algorithms for product tracking
- ▹ Built internal tools suite: hardware health dashboard (100+ sensors real-time), data recording pipeline (10M+ events), OTA update system for edge devices
- ▹ Deployed as 500 sq ft demonstration facility with 30+ cameras, 100+ IoT sensors, real-time inventory tracking, and automated checkout
Connected Vehicle Platform
- ▹ Re-architected fleet management firmware achieving 16x performance improvement (625→10K+ data points/second) for CAN bus, OBD2, and GPS collection
- ▹ Deployed across 500+ commercial vehicles with 99.9% uptime, reducing memory footprint 60% through efficient data structures
Strategic Partnerships & Innovation
- ▹ Led technical evaluation of IoT hardware vendors for 10K+ device roadmap, achieving 50% hardware cost reduction through strategic component selection
- ▹ Developed sensor fusion algorithms resulting in 2 patents for autonomous checkout applications
- ▹ Mentored 5 junior engineers on embedded systems architecture, IoT development, and rapid prototyping
IoT Solutions Architect
Smith Engineering
2017 - 2018
Fortune 500 Deployments (Forward Deployed Role)
- ▹ Deployed as on-site solutions architect for Fortune 500 healthcare customers: MERCK (pharmaceutical manufacturing), MSKCC (medical research facility)
- ▹ Led IoT implementations 0-to-1: requirements gathering, system design, hardware installation, validation, and 1-year+ production support ensuring 99.9% uptime
- ▹ Served as primary technical contact for facility IT teams, engineering departments, and executive stakeholders
End-to-End Solution Development
- ▹ Designed 30-channel data logger processing 1M+ data points hourly with JSON-based REST APIs and real-time webhooks
- ▹ Led hardware procurement and NEMA-rated enclosure design (IP67/IP68) for harsh industrial environments
- ▹ Implemented backend API (Flask/Python) with multi-cloud integration: GCP IoT Hub, Azure IoT Hub, AWS Lambda
- ▹ Mentored team of 3 interns and trained in-house employees on system operation and maintenance protocols
Research Engineer
Jet Stream Electric
2014 - 2016
Early-Stage Startup (3-person team)
- ▹ 200W airborne wind energy prototype with kite-tether system
- ▹ Ardupilot flight controller optimization with custom firmware
AI Document Parsing System
Document parsing tool using Anthropic Claude API for automated data extraction from 20+ template types. Integrated into WMS eliminating manual data entry.
85% accuracy • 87% time savings (15min → 2min per document)
Tech: Claude API, Python, WMS Integration
Auto-Cropping Tool for E-commerce Returns
AI-powered label extraction tool extracting 4x6 shipping labels from full-size A4 return labels using computer vision algorithms.
95% accuracy • 90% time reduction (3-5min → <30sec per return)
Tech: Python, TensorFlow, Claude API
AI-Driven Order Optimization
Order batching algorithm using clustering for planning and grouping logic. Enabled bulk label generation and intelligent order grouping.
80% picking time reduction • 40% packing efficiency improvement
Tech: Clustering Algorithms, Python
Pallet Visibility System
End-to-end camera-based barcode detection and cloud-based tracking for major logistics company. Patent for shipment visibility technology.
99.2% barcode read accuracy • 50+ trucks daily
Tech: Edge Computing, Computer Vision, Cloud Integration
Learn more →Integration Platform (iPaaS)
Enterprise data sync across e-commerce, ERP, shipping. Temporal workflows, no-code configuration, real-time monitoring dashboards.
70+ integrations • Self-serve setup
Tech: Temporal, No-code Config, Real-time Dashboards
Visit ipaas.shan0o.com →Robotic ARM Implementation
Product strategy, SOPs, and deployment scaling for Y-Combinator backed robotics startup. Identified gaps and trained internal teams.
2023 · YC Consulting
Shipment Visibility & Tracking System
Camera-based barcode detection for pallet tracking with cloud-based real-time tracking and observability platform.
Sensor Fusion for Autonomous Retail
Multi-sensor product identification and tracking combining weight sensors, RFID, computer vision, and proximity sensors.
Warehouse Operation Orchestration
Automating warehouse operations workflows translating to 99.8% fulfillment accuracy.
Integration Platform (iPaaS)
Integration as a Service Platform connecting 100+ logistics integrations. Self-serve, no-code setup, real-time alerts and dashboard capabilities.
Product Strategy, Roadmapping, Customer Discovery (25+ interviews/quarter), RICE Prioritization, OKRs, A/B Testing
Clarity (heatmaps, session recordings), PostHog (funnels, cohorts), Sentry (error tracking), SQL, Python (Pandas, NumPy)
Claude, OpenAI, Gemini, LangChain, Prompt Engineering, Vercel, Supabase, Cursor, AI Agents, RAG
V0, Lovable, Replit, MVP Development, Rapid Prototyping
AWS, GCP, Azure, Docker, Kubernetes, CI/CD, Monitoring (Sentry, CloudWatch, Grafana)
Firmware (C/C++), IoT Protocols (MQTT, CAN bus), Computer Vision, Edge Computing, Sensor Integration
ERP: Salesforce, SAP, NetSuite, Odoo, Microsoft Dynamics. E-commerce: Shopify, Amazon, eBay, TikTok Shop, Walmart. Carriers: UPS, FedEx, USPS, DHL
JIRA, Linear, Confluence, Notion, Figma, Miro, Agile/Scrum
State University of New York at Binghamton
GPA: 3.56 • Aug 2016 - May 2018
Charotar University of Science and Technology
Pine64, MakerFest, Museum of Mathematics Hackathon, HackBU (MLH)